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We are committed to ensuring that all our work is done to the highest quality and safety standards and our systems are under constant review and continual improvement. This commitment to quality includes improving our quality of products and our services to satisfy customer expectations as well as regulatory and legal requirements.
We have had ISO Quality Assurance certification for conveyor belt production since 1993 with ISO 9001:2000 being achieved in 2001. Since then, our branches have been continually added to the ISO 9001:2000 certificate and more are planned to be included in the future.
"Regular audits and management reviews, ensure that the Fenner Dunlop (Australia) Quality System is continually being improved for the benefit of our customers", Cliff Vanstone: Quality and Environmental Manager.
Branches included in the certification are:
- Melbourne
- Adelaide
- Wollongong
- Townsville
- Mackay
- Emerald
- Brisbane
- Gladstone
- Rockhampton
- Newcastle
- Sydney
- Revesby
The Certification Number is QEC1758
The certification covers:
The quality management system for the manufacture and supply of ply rubber conveyor belting and ply type PVC conveyor belting, the supply of steel cord rubber belting, solid woven PVC belting, idlers, pulleys, and associated mining products. Services include installation and servicing of conveyor belting, hot and cold splicing of belting, lagging of pulleys and idlers.
To view a copy of the quality certification, please note the Certification Number above and click here http://register.sai-global.com/.
Quality Policy
Fenner Dunlop (Australia) is in the business of providing conveyor belting, rubber products and services to the mining industry and commercial and government bodies.
Particular emphasis is placed upon our expertise, reliability, capability, experience and quality.
The Company is a leading manufacturing, supply and servicing organisation, and our objectives include our commitment to retaining and continually improving our position by improving our quality products and services in a manner, which satisfies customer requirements and expectations, and provides measurable value for money.
Reviews of these objectives and the continuous suitability of the Quality System will be conducted regularly.
To support our commitment to Quality, we have implemented the principles of ISO 9001 to all facets of our Company and are ensuring that this policy is understood and maintained at all levels of Fenner Dunlop (Australia).
Management will create an environment in which each employee understands the importance of meeting the expectations of internal and external customers as well as regulatory and legal requirements and will contribute to the improvement and long term success of Fenner Dunlop (Australia).